Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Orion installation abruptly ends

Orion installation abruptly ends

Updated February 14, 2017

Overview

This article provides brief information and a resolution to the issue when the Orion installer (any module) starts to run, appear to be unpacking files, and then abruptly stops with no error.

 

Environment

Any Orion module in any environment, but mostly military and high-security users will see this behavior.

 

Cause 

Host Based Security System (HBSS) is stopping the install.

 

Resolution

  1. Reboot to Safe mode.
  2. Remove the offending security software.
  3. Boot back to regular Windows.
  4. Install Orion.
  5. Re-install the HBSS.

 

 

 

Last modified

Tags

Classifications

Public