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Home > Success Center > Network Performance Monitor (NPM) > Orion Web Console gives an HTTP Error 404

Orion Web Console gives an HTTP Error 404

Created by Shane Horgan, last modified by Daniel Polaske on Jun 15, 2017

Views: 982 Votes: 4 Revisions: 11

Overview

This article describes the issue when attempting to browse to the Orion Web Console, the following error appears:

HTTP Error 404

404 Not Found

The Web server cannot find the file or script you asked for.

Please check the URL to ensure that the path is correct.

 

Please contact the server's administrator if this problem persists

Environment

All Orion Platform versions   

Cause 

Potential causes for this issue are either DNS resolution iss

Resolution

  1. Log in to the Orion server (additional Web Server via RDP).

  2. Open IIS (Run > inetmgr).

  3. Expand the Orion website.

  4. Right-click and choose Edit Bindings.

  5. Confirm the settings here (verify that you're trying to connect via the specified port and IP Address).
    Note: All Unassigned means it will attempt to bind to all IP Addresses on the port (i.e. 127.0.0.1:80 or 10.10.10.10:80 will both allow you to access the website).

  6. Save the changes.

  7. Open an elevated command prompt.

  8. Run the command:iisreset

  9. Alternatively, you may stop/start the web server using the instructions in Start or Stop the Web Server (IIS 7) (© 2016 Microsoft, available at https://technet.microsoft.com/, obtained on March 2016.)

  10. Try to access the website with the entries specified in IIS.

  11. Check the following article to see if proxy redirection is causing this behavior.  HTTP 404 Not found when accessing the website using the hostname

 

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