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Home > Success Center > Network Performance Monitor (NPM) > Orion Platform 2017.1 Hotfix 1

Orion Platform 2017.1 Hotfix 1

Created by Su-Lyn Rosenberry, last modified by Su-Lyn Rosenberry on Apr 19, 2017

Views: 543 Votes: 1 Revisions: 15

 

Updated April 19, 2017

Fixed issues

This hotfix addresses the following issues:

  • Volume monitoring stops
  • The Node Reboot alert does not trigger
  • SNMPv3 credentials are not correctly assigned to nodes
  • SNMPv3 credentials can be deleted or incorrectly updated when mass editing nodes that use different polling methods
  • Vulnerability on weak cipher suite on TLS channel for 64-bit ciphers (SWEET32)
  • Upgrade to NPM 12.1 with NTA 4.2.1 fails with this error:  No valid package combination was found for current system
  • Unable to collect diagnostic ZIP files that exceed 4 GB
  • Unable to enter a description and attach data in the diagnostics tool
  • Network Atlas maps load slowly or do not load
  • Manually added component monitors to existing application monitors do not appear in PerfStack
  • WMI critical component monitor does not display in PerfStack

Environment

  • NPM 12.1
  • SAM 6.4
  • NCM 7.6
  • PM 2.1.4
  • SRM 6.4
  • VIM 7.1
  • VNQM 4.4

Notes

  • This hotfix requires SolarWinds Orion Platform 2017.1.
  • This hotfix must be installed on the main polling engine, on any additional polling engines, additional web servers, and High Availability servers.
  • This hotfix addresses the issues for all SolarWinds Orion Platform products.

Installation instructions

  1. Download the hotfix from http://downloads.solarwinds.com/sola...SP-HotFix1.zip

  2. Use an Administrator account to log in to the server that hosts your SolarWinds Orion installation.

  3. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.

  4. Run the OrionPlatform-v2017.1.5300-HotFix1.exe file, and follow the instructions in the installation wizard.

  5. Copy following assemblies from the Network Atlas install folder to C:\inetpub\SolarWinds\bin.

    • SolarWinds.MapEngine.dll

    • SolarWinds.MapStudio.Common.dll

    • SolarWinds.MapStudio.Strings.dll

    • SolarWinds.MapStudio.Web.dll

After applying this fix, the issues outlined in the description should no longer occur.

 

Install the Hotfix with SolarWinds HA:

Important: The HA pool must be disabled to begin installation. If you install prior to disabling, the pool is automatically disabled.

  1. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  2. Select the pool you want to disable.
  3. Toggle High Availability to Off.
  4. Install the hotfix on the primary server in the pool.
  5. Install the hotfix on the secondary server in the pool.
  6. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  7. Select the pool you want to enable and toggle High Availability to On.

The Orion Web Console verifies all SolarWinds product versions match across the HA pair before enabling. If you receive errors, check your product versions.

You may need to recreate the HA pool. For details, see Set up an HA pool.

 

Uninstallation instructions

  1. Use an Administrator account to log in to the server that hosts your SolarWinds Orion installation.
  2. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
  3. Navigate to Control Panel > Programs > Programs and Features > View installed updates.
  4. Select "Update for SolarWinds Orion Core Services 2017.1.5300 (B1746)", click Uninstall, and complete the uninstallation wizard.
  5. Select "Update for SolarWinds Orion Network Atlas v1.16.0 (B39)", click Uninstall, and complete the uninstallation wizard.
  6. Select "Update for SolarWinds Information Service v2017.1.1.326 (HotFix1)", click Uninstall, and complete the uninstallation wizard.

For more information, contact Technical Support at https://customerportal.solarwinds.com/.

 

Last modified
09:34, 19 Apr 2017

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