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Orion Install/Upgrade/Migration - TIPS: Before you start

Created by Ivan Zlatkov, last modified by Lori Krell_ret on Mar 02, 2017

Views: 46 Votes: 3 Revisions: 12

Updated March 2, 2017

SolarWinds Upgrade and Migration Guides

For complete detailed information for upgrading your Orion and SolarWinds products, see the SolarWinds Upgrade Guide. The Guide includes this information and much more, preflight checklists, preparation, HA, and instructions and troubleshooting.

 

Need to migrate your systems? See the complete SolarWinds Migration Guide. These guides include HA, new serer with the same IP or new IP, and databases.

Overview

This article provides tips before performing an installation or making changes to SolarWinds software.

Environment

All SolarWinds Orion Core Based products

Detail

Please note that before any installation, upgrade or migration we always recommend the following:​

  • Backup the Orion Databases (if applicable, backup NCM (if pre NCM 7.3) and NTA FSDB databases as well). Ask your SQL admin to do some database maintenance to speed up the process.
  • Snapshot of the VM / Backup the Server.
  • Do not use a domain account. Please create a Local Server Administrator account to do the installation with, you can delete it afterwards.
  • Disable UAC, if applicable.
  • Disable Windows Firewall, if applicable.
  • Disable Anti-Virus or any other scanning software if applicable.
  • Right-click the Installer after Unzipping > Properties > Unblock if option is available
  • Right-click the Installer  > Run As Administrator
  • Reboot if prompted / applicable.
  • Read the section regarding the process you will be performing within each product Administrator Guide.
  • If you do run into any serious or urgent issues, such as a down scenario, please call us so we can attend to you as quickly as we can take your call. Alternatively, a System Down ticket via your customer portal is also a fast track way in this scenario to get our attention.
  • If, for some reason, you decide to revert the VM to a previous snapshot please make sure you restore the Orion DB as well in order to avoid version mismatch between the product and the DB

 

 

 

 

 

 

Last modified
08:21, 2 Mar 2017

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