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Home > Success Center > Network Performance Monitor (NPM) > Orion Admininistration page is blank

Orion Admininistration page is blank

Updated January 13, 2017

Overview

A blank page appears when accessing the All Settings page through the Main Settings and Administration pages. The page is accessible when entering the following URL in the browser address bar:

netmon.five9.com/orion/admin/default_orion.aspx

Environment

NPM 12.0.1

Cause 

The Development team found the following within the applicationHost.config file from SolarWinds diagnostic:
{noformat} {noformat}.

 

The default document within the IIS has been disabled causing the automatic redirect from /orion/admin/ to /orion/admin/default.aspx not to work.

Resolution

  1. Open IIS Manager.
  2. Select Server on the left-hand side and then double-click on Default Document on the elements in the middle box.
  3. On the right-hand side, click Enable.
  4. Expand the Server tree and select the SolarWinds web site .
  5. Double-click Default Document and verify that it is enabled.
 

 

Last modified
00:01, 13 Jan 2017

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Classifications

Public