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Home > Success Center > Network Performance Monitor (NPM) > Null values in InterfaceTraffic_Detail

Null values in InterfaceTraffic_Detail

Created by Kevin Twomey, last modified by MindTouch on Jun 23, 2016

Views: 29 Votes: 2 Revisions: 4

Overview

This article addresses Null values found in the InterfaceTraffic_Detail table:

 

The following error message is also found in SolarwindsDiagnostics.zip\Collector\Logs\Plugins\DataProcessor_SolarWinds.Interfaces.SNMP.log:

2016-04-16 20:03:33,125 [STP DatabaseProcessing Thread #56785] ERROR SolarWinds.Interfaces.Collector.DAL.InterfaceTrafficDAL - Bulk insert failed on PRIMARY_KEY check

2016-04-16 20:03:39,187 [STP DatabaseProcessing Thread #56785] ERROR SolarWinds.Collector.DBProcessing.DBProcessingWorkerWithAccess - Commit of  - SolarWinds.Interfaces.SNMP failed.
System.InvalidOperationException: There was an error generating the XML document. ---> System.ArgumentOutOfRangeException: Inbps

Parameter name: name

Environment

  • NPM 11.5.3   

  • SAM 6.2.2  

  • NCM 7.4   

  • NTA 4.1  

  • IPAM 4.3

  • 7 Pollers

  • 15000 Elements BUT at 5 minutes 

 

Cause 

Previously encountered issues saw gaps in data because the polled utilization is over 100% and such polls are skipped by default.

Found the ValidateCounters key with a TRUE value. For errors found, the value should be set to FALSE.

Resolution

  1. Open C:\Program Files (x86)\SolarWinds\Orion\Interfaces\Solarwinds.Interfaces.Collector.dll.config in a text editor.
  2. Change the value for  the ValidateCounters key to False:
    <add key="ValidateCounters" value="True" />
    to
    <add key="ValidateCounters" value="False" />
  3. Restart services.
  4. Repeat the steps on additional pollers.
 

 

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