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Updated: August 10, 2016
This article describes the issue when you see alerts triggering in Orion and sent to Notepager Pro but some messages are left in Pending or Bad State and not being delivered.
1. Edit the Message of the Alerts on which are classed as Bad by Notepager & test using the send an email action to make sure all variables within the message text are being translated.
2. Reduce the Size of the message text and test again.
3. You can Edit the Alert Message sent by Orion b:
a. Log in the Web Console.
b. Click Settings.
c. Manage Alerts.
d. Edit the Alert.
c. Edit the Trigger and Reset Actions.