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Home > Success Center > Network Performance Monitor (NPM) > NotePager Pro not receiving SMS messages

NotePager Pro not receiving SMS messages

Updated September 21, 2017


This article discusses a situation where Orion is configured to send SMS messages through NotePager Pro but the messages are not being received by the external app.


If messages are being received by NotePager Pro and are being left in a pending or bad state see:



  • NPM 12.1
  • NotePager Pro 5.0.1+



In the case that inspired this article, NotePager Pro stopped working after Windows Server was upgraded to Server 2016.



Uninstall and reinstall NotePager Pro.





Last modified
10:57, 21 Sep 2017