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Home > Success Center > Network Performance Monitor (NPM) > Not enough storage is available to process this command

Not enough storage is available to process this command

Created by Daniel Polaske, last modified by MindTouch on Jun 23, 2016

Views: 6,451 Votes: 0 Revisions: 4

Overview

The following error is appears when trying to access the Orion Web Console via browser using IP address/hostname:

 

Not enough storage is available to process this command. (Exception from HRESULT: 0x80070008)

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Not enough storage is available to process this command. (Exception from HRESULT: 0x80070008)

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:
[COMException (0x80070008): Not enough storage is available to process this command. (Exception from HRESULT: 0x80070008)]
   System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) +0
   System.Web.Hosting.IIS7WorkerRequest.GetServerVariableInternal(String name) +85
   System.Web.Hosting.IIS7WorkerRequest.GetServerVariable(String name) +40
   System.Web.Hosting.IIS7WorkerRequest.ReadRequestHeaders() +115
   System.Web.Hosting.IIS7WorkerRequest.GetKnownRequestHeader(Int32 index) +70
   System.Web.HttpRequest.get_UserLanguages() +33
   System.Web.HttpContext.UserLanguageFromContext() +32
   System.Web.HttpContext.CultureFromConfig(String configString, Boolean requireSpecific) +75
   System.Web.ThreadContext.SetRequestLevelCulture(HttpContext context) +9102259
   System.Web.ThreadContext.Enter(Boolean setImpersonationContext) +309
   System.Web.HttpApplication.OnThreadEnterPrivate(Boolean setImpersonationContext) +42
   System.Web.PipelineStepManager.ResumeSteps(Exception error) +720
   System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) +89
   System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +189

Environment

NPM 11.5.2

Cause 

The server has run out of memory.  If the amount of memory is at the absolute minimum requirements or below, the W3SVC.exe service (IIS World Wide Web Publishing Service) can crash and cause the website to go down.

Resolution

  1. Restart all SolarWinds services.
  2. Restart the W3SVC.exe service.
  3. The website should come back up, but this error will persist and come back up intermittently until step 4 is followed.
  4. Add more memory to the server.

 

 

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