Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Nodes polled using Node Details device pollers are not rediscovered

Nodes polled using Node Details device pollers are not rediscovered

Updated

Overview

When you create a Node Detail device poller with Automatically poll nodes during network discovery... enabled, the details pollers are disabled after discovery results are reimported.

Environment

  • NPM 12.0 and later

Cause 

Device Studio pollers are subordinate to SolarWinds native pollers. When you choose to use the Device Studio poller, you disable the SolarWinds native poller and the Device Studio poller does not take over.

Resolution

  1. In the Device Studio "Node Detail" poller, ensure that Automatically poll nodes during network discovery... is not selected.

  2. Recreate all Discovery Profiles and use only the new profiles to import Discovery results.

  3. From the Manage Pollers page, verify that the Device Studio "Node Detail" poller is assigned and Enabled on your nodes.

If you are not willing to recreate all Discovery Profiles, you can remove discovered "Node Detail" Device Studio pollers. 

 

 

 

Last modified

Tags

Classifications

Public