Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Node status rollup not showing interface status

Node status rollup not showing interface status

Updated June 13, 2017

Overview

The node status rollup does not show the interface status.

Environment

NPM 12 and later

Cause 

This may be caused by the NPM installer failing to load the necessary modules in the NodeChildStatusParticipation table in the database. The following screenshot shows how this table should be displayed. In a system where this has failed, the table shows the Enabled and/or the Installed columns unchecked.

Resolution

  1. Open Programs and Features from the Control Panel.
  2. Right-click SolarWinds Orion Network Performance Monitor and select Repair.
  3. Wait for the configuration wizard to run and finish after the repair completes.
 
Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

Last modified

Tags

Classifications

Public