Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Node status is up but interface is unknown

Node status is up but interface is unknown

Created by John Wallace, last modified by Aileen de Lara_ret on Sep 01, 2016

Views: 887 Votes: 1 Revisions: 4

Overview

The node status is Up, but Interfaces are unknown.

The List Resources is unable find any resources.

Manage node is set for ICMP and SNMP, but the SNMP test fails.

 

Environment

All NPM versions

 

Cause 

SNMP credentials failed while ICMP was able to get Node status information. 

 

Resolution

Enter correct SNMP credentials to get interface information.

 

 

 

 

Last modified

Tags

Classifications

Public