Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Performance Monitor (NPM) > Node status is up but interface is unknown

Node status is up but interface is unknown

Created by John Wallace, last modified by Aileen de Lara_ret on Sep 01, 2016

Views: 2,394 Votes: 1 Revisions: 4

Overview

The node status is Up, but Interfaces are unknown.

The List Resources is unable find any resources.

Manage node is set for ICMP and SNMP, but the SNMP test fails.

 

Environment

All NPM versions

 

Cause 

SNMP credentials failed while ICMP was able to get Node status information. 

 

Resolution

Enter correct SNMP credentials to get interface information.

 

 

 

 

Last modified

Tags

Classifications

Public