Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > New To Network Performance Monitor (NPM)

New To Network Performance Monitor (NPM)

New To Network Performance Monitor (NPM)

 

Start your day with network troubleshooting tips

Want to get better at diagnosing network problems? In this online course you will receive expert advice on topics such as: NetFlow monitoring, troubleshooting challenges, Hybrid IT, automation, and more.

Sign up now.

Before you install

We want to make sure you have a successful NPM Installation.  Let’s get started on the right path.

Check the system requirements

Check that your system meets specifications.

Access the Customer Portal

Make sure that your portal account is set up so that you can access your product license.

Prepare your Environment

This video will help you to prepare for installation.

Installing, customizing and training 

You're ready to go, what next?

If you have SolarWinds Network Performance Monitor 12.0 or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.

 

The SolarWinds Orion Installer supports only direct upgrades. You can use it to upgrade NPM 12.0 and later to NPM 12.2. If you run the SolarWinds Orion Installer to upgrade NPM from version 11.5.3 or earlier, the installer provides links to manually install the version from which the direct update is possible, and asks you to re-run the installer after you finish the manual update.

Getting Started Guide 

This guide has instructions for installation and setting up your devices along with reporting. Once the initial system is in place, learn about common techniques to optimize your alerts, reports, maps and views so that you are able to create your perfect system.

NPM Training 

Sign up for Professional Series Classes, specifically Introduction to the Orion Platform, Configuring the Orion Platform and Advanced Monitoring with NPM. * (active maintenance only)

 

Customers on Active maintenance receive additional training classes and videos to help you create the perfect system for your needs.  Learn More.

Don't see what you're looking for?  

  • Check out the Success Center (our Support, Training, and Documentation hub). - It's your resource to assist you through the implementation process. We offer many articles and videos on how to get started.
  • If you do need to enter a ticket, save time by reading through this quick set of  Tips on Working with Support prior to calling.
Last modified

Tags

Classifications

Public