Submit a ticketCall us

Don’t fall victim to a ransomware attack
Backups are helpful, but sometimes that’s not enough to protect your business against ransomware. At our live webcast we will discuss how to protect against ransomware attacks with SolarWinds® Patch Manager and how to leverage log data to detect ransomware. Register now for our live webcast.

Home > Success Center > Network Performance Monitor (NPM) > New Feature Summary NPM > Missing Web Console Navigation Menu

Missing Web Console Navigation Menu

Updated

Overview

 

 

 

Orionweb.log

ERROR SolarWinds.Orion.Web.Platform.ApiRequest - (null) Request failed to: http://10.x.x.x.x/api2/features/
ERROR SolarWinds.Orion.Web.UI.SWTab - (null) Failure retrieving view groups.
System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at SolarWinds.Orion.Web.Platform.ApiRequest.Send[TResult,TBody](String resource, String method, TBody body)

 

ApplicationHost.config 

The rules are as follow:
{code}
<ipSecurity allowUnlisted="false">
          <add ipAddress="10.x.x.x.x" subnetMask="255.255.255.128" allowed="true" />
</ipSecurity>
{code}
 

Environment

  • NCM 7.x

 

Cause 

IP Address and Domain Restriction feature installed and enabled in IIS. User installs or configures IIS modules, creates sites, application pools, edits site binding, etc using IIS Manager UI or command line tools, those changes are reflected in ApplicationHost.config file which contains all IIS sites and modules configuration and other global defaults.

Some settings in that file can be overridden by web.config file per site, but only if such override is allowed at the global level.
 

 

Resolution

  1. To build main menu Orion website makes self api call, which is made from Orion server local addresses. Add all Orion server local IP addresses to the allowed hosts, including looback

 

How to Enable\Disable IP security in IIS

https://www.iis.net/configreference/...ity/ipsecurity

 

Also see Errors in website functionality.

 

 

 

Last modified
11:37, 5 May 2017

Tags

This page has no custom tags.

Classifications

(not set)