Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Network Performance Monitor (NPM) > Network Sonar is picking up devices from an obsolete poller

Network Sonar is picking up devices from an obsolete poller

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 6 Votes: 0 Revisions: 8

Overview

While running 'Network Sonar', 'Import Status Skipped, already monitored with different engine’ error occurs.

kb 5349.jpg
 

Note: For security reasons IP address is blacked out.

Cause

Network Sonar discovery is picking up devices from an obsolete poller.  

Resolution

Modify the discovery profiles from the web console. Once it's done, the polling engine will be updated. 

  1. Log into the Orion Web Console > click Settings > Network Sonar Discovery 
  2. Select the discovery profile that shows incorrect values and click 'Edit' and then click 'Next' until the update is completed. 
  3. Repeat this process for all the discovery profiles retrieving the incorrect values. Sample screen is given below:
kb 5349 -1.jpg
Last modified
22:49, 22 Jun 2016

Tags

Classifications

Public