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If you are an account administrator for the SolarWinds Customer Portal, you can add additional user accounts and define each user's access level. Set up additional accounts to allow other users to view information in the portal, create a support case, access information about existing support cases, or sign up for training.
For more information about user account types and permissions, see this FAQ page.
Log in to the SolarWinds Customer Portal using an account with Account Administrator level access.
The system sends a user profile creation email to the user. The user account is listed as Pending in the Admin portal until the user activates their account through the user profile creation email.