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Home > Success Center > Network Performance Monitor (NPM) > Network Performance Monitor Getting Started Guide > Alerts and reports in SolarWinds NPM > Work with preconfigured alerts in SolarWinds NPM

Work with preconfigured alerts in SolarWinds NPM

Created by Chris.Moyer, last modified by Chris.Moyer on Oct 03, 2016

Views: 165 Votes: 1 Revisions: 8
 

When an alert triggers, any associated alert actions also trigger, and the alert appears on the All Active Alerts page. In the all Active Alerts page you can view the details of alert, view the details of the monitored element that triggered the alert, and acknowledge the alert.

  1. To view the alert details, click the alert.

    File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_7.png

    The Active Alert Details page appears.

    File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_7a.png

  2. To view the details of the network object that triggered the alert, click an object.

    File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_9.png

    The details page of the selected object appears.

    File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_10.png

  3. To acknowledge an alert:
    1. Click Acknowledge.

      File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_11.png

    2. Enter a note and click Acknowledge.

      When acknowledged, the alert will not trigger again.

      File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_12.png

List preconfigured, enabled alerts

SolarWinds NPM ships with preconfigured, enabled alerts, and a number of disabled alerts that you can enable and make operational. To see the list of preconfigured, enabled alerts:

  1. Click Alerts & Activity > Alerts.
  2. Click Manage Alerts.
  3. In the Group by field, select Enabled.

    File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_1.png

  4. In the Type field, sort by Out-of-the-box.

    File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_2.png

  5. Review the list of preconfigured, enabled alerts.

    File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_3.png

Enable and disable alerts

To enable or disable alerts, on the Manage Alerts page, click On or Off in the Enabled column.

File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_4.png

Action types

You can configure an alert to trigger one or more actions, such as:

  • Send an email
  • Send a page
  • Manage a virtual machine (for example, power on/off)
  • Log the alert to send a file

A complete list of alert actions is available on the Add Action dialog box that you see when you configure an alert.

File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_8.png

Configure the default email action

A common alert action is for SolarWinds Orion to send an email to one or more responsible parties who can open the Web Console directly from the email, and begin troubleshooting.

SolarWinds Orion requires that you configure a designated SMTP server. When you configure a default email action, you can reuse the action for all alerts, which means that you do not need to enter email parameters for each alert.

  1. Click Settings > All Settings > Configure Default Send Email Action.
  2. In the Default Recipients section, provide the email addresses of default recipients, separated by a semicolon.

    File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_5.png

  3. Under the Default Sender Details heading, provide the default Name of Sender and the default Reply Address.
  4. Under the Default SMTP Server section:
    1. Provide the Host name or IP Address of the SMTP Server and the designated SMTP Port Number.

      For example, 192.168.10.124, port 25.

    2. If you want to use SSL encryption for your alert emails, select Use SSL.

      Selecting SSL automatically changes the SMTP port number to 465.

    3. If your SMTP server requires authentication, select This SMTP Server requires Authentication, and then provide the credentials.
    4. Click Use as Default.

      File:Success_Center/New_Articles/NPM-Getting-Started-CHM/050/020/Alert_Navigation_6.png

Last modified
13:14, 3 Oct 2016

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