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Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
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Home > Success Center > Network Performance Monitor (NPM) > Network Performance Monitor (NPM) Training

Network Performance Monitor (NPM) Training

Network Performance Monitor (NPM) Training

 

Training Opportunities for Customers on Active Maintenance -  Receive additional training classes and videos to help you create the perfect system for your needs.  Learn More.

 

Our Professional Series offers training on how to get up and running with NPM through intermediate topics such as customizing alerts, reports and the UI to tuning performance.  Log into the customer portal to see a list of all classes.   

 

Current popular classes include:

  • Introduction to the Orion Platform
  • Configuring the Orion Platform
  • Advanced Monitoring with Network Performance Monitor
  • Scaling & Performance Tuning

Our Expert Series offers training and provides an in depth understanding of customization and performance topics that will help you get the most out of NPM.  Log into the customer portal to see a list of all classes.   

 

Current popular classes include:

  • Streamline your monitoring operation with Custom Properties
  • Creating custom reports in the Orion Platform
  • SNMP, OIDs & the Universal Device Poller
  • Orion Platform Database & Website Maintenance

Popular Guides and Training Videos. Here are additional resources to walk you through common configuration and customization tasks.  

Additional free NPM videos can be found here.

Installing, Upgrading and Migrating

  1. Installing NPM

  2. How to Install an Additional Polling Engine (3:20)

  3. How to Set up High Availability (4:08)

  4. Migrating your Orion Platform Product to Another Server (8:01)

  5. Upgrading NPM

Customizing Alerts

  1. Adding a New Alert (3:28)

  2. Reducing Alert Noise

  3. Understanding Trigger Condition Logic (9:16)

  4. Configuring Advanced Alert Options (4:52)

  5. Understanding Reset Condition Logic (3:00)

Customizing the UI

  1. Creating a New View (5:41)

  2. Adding and Customizing Resources (5:44)

  3. Create Network Atlas Maps

  4. Adding View limitations (4:10)

  5. Create a NOC View

 

 

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Last modified
09:14, 8 Sep 2017

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