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Home > Success Center > Network Performance Monitor (NPM) > Network Operations Manager > Network Operations Manager Installation Guide > Security enhancements and exceptions for SolarWinds Orion Platform products > Antivirus directory exclusions

Antivirus directory exclusions

Created by Caroline Juszczak, last modified by Caroline Juszczak on Oct 04, 2016

Views: 42 Votes: 1 Revisions: 1

To run SolarWinds products you may need to exclude certain directories and ports from your antivirus software and add service accounts.

Directories

Ensure that NPM has access to all required files by excluding the following directories from antivirus protection.

  • Do not exclude executable files.
  • SolarWinds assumes that C:\ is the default install volume.

Orion server

  • C:\Inetpub\SolarWinds\
  • C:\ProgramData\SolarWinds\
  • C:\Program Files (x86)\Common Files\SolarWinds\
  • C:\Program Files (x86)\Microsoft SQL Server\
  • C:\Program Files (x86)\SolarWinds\
  • C:\Windows\Temp\SolarWinds\
  • C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files
  • C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files
  • C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files
  • C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files

If you are using NetFlow Traffic Analyzer, also exclude also the NTA Flow Storage Database directory and the appropriate backup directory from the antivirus protection.

SQL Server

  • C:\Program Files\Microsoft SQL Server\
  • C:\Program Files (x86)\Microsoft SQL Server\
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