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Home > Success Center > Network Performance Monitor (NPM) > Network Operations Manager > Network Operations Manager Installation Guide > Requirements > Software requirements

Software requirements

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Created by Caroline Juszczak, last modified by Caroline Juszczak on Nov 29, 2017

Views: 174 Votes: 0 Revisions: 4

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

  • Do not install SolarWinds software on domain controllers.
  • SolarWinds neither recommends nor supports the installation of any Orion product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.


Software Requirements
Operating system
  • Windows Server 2012 and 2012 R2, 64-bit
  • Windows Server 2016

Windows Server 2012 R2 Essentials is not supported.

Operating system languages

  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese

IP address version


IPv6 implemented as a dual stack. For more information, see RFC 4213 - Basic Transition Mechanisms for IPv6 Hosts and Routers.

  1. CIDR notation is not supported for IPv6 addresses.
  2. SolarWinds High Availability does not support IPv6 addresses.

Web server

Microsoft Internet Information Services (IIS), version 8.0 or later

  • DNS specifications require that host names be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952 - DOD Internet Host Table Specification.
  • IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.

.NET Framework

.NET 4.6.2

Web console browser

  • Microsoft Internet Explorer version 11 or later with Active scripting
  • Microsoft Edge
  • Firefox 52.0 or later (Toolset Integration is not supported on Firefox)
  • Chrome 58.0 or later
  • Safari for iPhone
  • RabbitMQ (primary messaging service between the primary and additional polling engines)
  • MSMQ (fall back and legacy messaging)


The following services must be running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service
User privileges

SolarWinds recommends that administrators have local administrator privileges to ensure full functionality of local SolarWinds tools. Accounts limited to the Orion Web Console do not require administrator privileges.

Hardware requirements

The following table lists minimum hardware requirements and recommendations for your SolarWinds server on both physical and virtual computers.

Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.

SolarWinds strongly suggests using the recommended hardware configuration for production environments to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retentions or more frequent polling intervals.




CPU speed

Quad core processor or better

Do not enable Physical Address Extension (PAE).

Hard drive space

30 GB minimum

40 GB recommended

Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system and installation.

During upgrades the installer needs 1 GB of free space.

Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows temporary directories.


16 GB minimum

32 GB recommended

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