Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Network Automation Manager > Network Automation Manager Installation Guide > Security enhancements and exceptions for SolarWinds Orion Platform products > Antivirus directory exclusions

Antivirus directory exclusions

Created by Caroline Juszczak, last modified by Caroline Juszczak on Oct 04, 2016

Views: 53 Votes: 0 Revisions: 2

To run SolarWinds products you may need to exclude certain directories and ports from your antivirus software and add service accounts.

Directories

Ensure that NPM has access to all required files by excluding the following directories from antivirus protection.

  • Do not exclude executable files.
  • SolarWinds assumes that C:\ is the default install volume.

Orion server

  • C:\Inetpub\SolarWinds\
  • C:\ProgramData\SolarWinds\
  • C:\Program Files (x86)\Common Files\SolarWinds\
  • C:\Program Files (x86)\Microsoft SQL Server\
  • C:\Program Files (x86)\SolarWinds\
  • C:\Windows\Temp\SolarWinds\
  • C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files
  • C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files
  • C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files
  • C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files

If you are using NetFlow Traffic Analyzer, also exclude also the NTA Flow Storage Database directory and the appropriate backup directory from the antivirus protection.

SQL Server

  • C:\Program Files\Microsoft SQL Server\
  • C:\Program Files (x86)\Microsoft SQL Server\
Last modified

Tags

Classifications

Public