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Home > Success Center > Network Performance Monitor (NPM) > Netpath Error: Unable to retrieve Service Monitors

Netpath Error: Unable to retrieve Service Monitors

Updated September 13th, 2017


When browsing to the main Netpath page you may receive the following error:


"Web Service Error: Unable to retrieve Service Monitors"



  • NPM version 12.0 or greater



This can happen when using the Edge browser in Windows 10.



  1. Use a different web browser.





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