Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > NetPath fails with a No Data found error

NetPath fails with a No Data found error

Created by Dennis Harnett, last modified by Karen Valdellon on Jun 16, 2017

Views: 257 Votes: 1 Revisions: 4

Updated June 16, 2017

Overview

NetPath fails with a No Data found error and the following messages are found in the NetPath logs:

ERROR SolarWinds.NetPath.Pollers.Traceroute.TraceroutePoller - NetPath_10057_E_051F37B5 Failed to create traceroute job:
System.IO.FileNotFoundException: Could not load file or assembly 'PcapDotNet.Core.DLL' or one of its dependencies. The specified module could not be found.
File name: 'PcapDotNet.Core.DLL'

Environment

NPM 12

Cause 

This issue can occur when the WinPcap driver is corrupted.

Resolution

  1. Disable any antivirus programs.

  2. Reinstall the WinPcap driver (© 2013 Riverbed Technology, available at https://www.winpcap.org/, obtained on June 16, 2017).

  3. Open Orion Service Manager and restart SolarWinds services.

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

Last modified

Tags

Classifications

Public