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Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
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Home > Success Center > Network Performance Monitor (NPM) > NetPath Services page is grayed out

NetPath Services page is grayed out

Updated: July 25, 2017

Overview

The NetPath Services page is grayed out or you are logged out of the Orion Web Console when trying to access NetPath Services.

Environment

  • NPM 12.1 and later

Cause 

You have customized the Authentication settings for the SolarWinds website, and disabled Anonymous Authentication.

Resolution

Revert IIS settings to default values:

  1. Log in to your Orion platform server and start the IIS Manager.
  2. Navigate to the SolarWinds NetPerfMon page, and double-click Authentication in the IIS grouping.
  3. Set Anonymous Authentication back to Enabled.

  4. Restart IIS, for example by right-clicking SolarWinds NetPerfMon > Manage Website > Restart.

You can open the NetPath Services page without issues.

 

Last modified
02:12, 15 Aug 2017

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