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Home > Success Center > Network Performance Monitor (NPM) > NPM menu bars are missing after NCM is uninstalled

NPM menu bars are missing after NCM is uninstalled

Updated May 31, 2017

Overview

This article describes the issue where the NPM menu bars are missing after NCM is uninstalled.

The following error is displayed when running configuration wizard:

ERROR ConfigurationProgressScene - Exception while configuring plugins.

System.TypeInitializationException: The type initializer for 'SolarWinds.Orion.Core.Common.ModulesCollector' threw an exception. ---> System.IO.FileNotFoundException: Could not load file or assembly 'file:///D:\Program Files (x86)\solarWinds\Orion\NCM\SolarWinds.NCM.Strings.dll' or one of its dependencies. The system cannot find the file specified.

Environment

All NPM versions

Resolution

  1. Open the Control Panel and uninstall the NCM-NPM integration.
  2. Run configuration wizard.

 

If NCM-NPM integration is not in the Control Panel:

  1. Download and run MS uninstall utility Fix problems that block programs from being installed or removed  (© 2016 Microsoft, available at https://support.microsoft.com, obtained on November 29, 2016.)
  2. Locate the NCM-NPM Integration and uninstall it using the tool.
  3. Run configuration wizard as a local administrator.

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

Last modified
19:47, 30 May 2017

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