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Home > Success Center > Network Performance Monitor (NPM) > NPM integration with VMAN failed - Unexpected error: Bad Data

NPM integration with VMAN failed - Unexpected error: Bad Data

Created by Roger Lofamia, last modified by MindTouch on Jun 23, 2016

Views: 15 Votes: 0 Revisions: 5


VMAN and NPM integration fails after applying a third party certificate with the following error:

Unexpected Website Error

Bad Data


NPM 11.5.2 with VMAN 6.3 integrated


  1. Recreate account for integration by running the following query using SQL Management Studio or the Orion Database Manager: DELETE FROM CredentialProperty WHERE CredentialID = (SELECT ID FROM Credential where Name = '__VMan.Service.Account')              DELETE FROM Credential WHERE Name = '__VMan.Service.Account'
    Note: Run each command all in one line.
  2. Restart the services and integrate again.


Last modified
23:12, 22 Jun 2016