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Home > Success Center > Network Performance Monitor (NPM) > NPM Setup bar stops progressing during upgrade

NPM Setup bar stops progressing during upgrade

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Created by John Wallace, last modified by MindTouch on Jun 23, 2016

Views: 14 Votes: 0 Revisions: 6

Overview

When upgrading NPM, the Orion Network Performance Monitor Setup progress bar does not show any activity during installation of Microsoft Visual C++ 2012 Redistributable x86. 

 

Environment

NPM 11 and later

 

Unknown -  This has been known to take several hours to complete in some environments. 

Detail

If there are no error messages and the task manager shows activity changing on the process, wait for the installer to complete. This has been known to take several hours to complete in some environments.

 

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