Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > Network Performance Monitor (NPM) > NPM Documentation > NPM 12.3 Administrator Guide > Manage pollers using Device Studio > Why is Orion unable to connect to THWACK?

Why is Orion unable to connect to THWACK?

Table of contents
No headers
Created by Caroline Juszczak, last modified by Magdalena.Markova on Nov 10, 2016

Views: 417 Votes: 0 Revisions: 4

Your Orion server must be able to open internet connections to connect to THWACK. If the connection is blocked by a firewall or a proxy the list of shared pollers cannot be retrieved from THWACK, and any operation that relies on communication with THWACK, such as the upload or download of a poller will fail.

Check your firewall and proxy settings to make sure that your Orion server can connect to the internet.

 
Last modified

Tags

Classifications

Public