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Home > Success Center > Network Performance Monitor (NPM) > NPM Documentation > NPM 12.4 Administrator Guide > Network Insight for F5 BIG-IP load balancers > Status of F5 devices

Status of F5 devices

Created by Caroline Juszczak, last modified by Magdalena.Markova on Nov 03, 2016

Views: 887 Votes: 0 Revisions: 5

F5 status is information polled directly on the F5 device through SNMP. SolarWinds NPM also polls the status reason from the F5 device and displays the reason in the element's tooltip and on the details pages.

The status for GTM and LTM modules is calculated. LTM status is calculated based on virtual server, GTM status is calculated on the WideIP (service).

F5 status is not the same as the node status. Both node statistics and F5 statistics are polled through SNMP, but from separate parts of the MIB tree. That's why a node can be up (Orion statistics), but the corresponding load balancing component is down (F5 statistics).

F5 device status mapping to Orion status

We mapped the status icons used for F5 devices to Orion Platform icons. For explanation of F5 statuses, see F5 support help online.

F5 status Orion status
File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/F5_up.png Available File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_up.png Up
File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/F5_unavailable.png Unavailable File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_warning.png Warning

File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/F5_down.png Down

File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_down.png Down


File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/F5_disabled.png (error)

File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/F5_disabled_unlicensed_13x13.png (unlicensed)


File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_unmanaged_blue.png (disabled on F5)


File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/F5_unknown.png Unknown File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_unknown.pngUnknown

F5 status in Orion

The table explains what the Orion statuses mean for individual components in the load balancing hierarchy. Status is usually polled on devices, but for some components, such as GTMs and LTMs, it is calculated based on polled values for their child objects.

Status Load balancing component
Service GTM LTM Virtual Server (VS) Pool Member F5 Server
File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_up.png Reported on the device All services assigned to the GTM are up All virtual servers are up F5 device reports the VS as up F5 device reports the pool as up F5 device reports the pool as up F5 device reports the server as up
File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_warning.png Reported on the device At least one service is not up Al least one virtual server is not up Unavailable based on connection limit No members are currently available Unavailable based on the connection limit Unavailable based on the connection limit
File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_down.png Reported on the device All services are not up All virtual servers are not up Associated objects marked the VS as unavailable. User action necessary All members are unavailable The parent F5 server is down or the monitor on the member marked it as down Down based on monitor
File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_unmanaged_blue.png - - - Unmanaged: Disabled on the F5 - Unmanaged: Disabled on the F5 Unmanaged: Disabled on the F5
File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_unmanaged_grey.png - - - Unreachable: Parent LTM is down Unreachable: Parent LTM is down Unreachable: Parent LTM is down -
File:Success_Center/Reusable_content_-_InfoDev/NPM/NPMAG_forMT/090/030/f5_status_unknown.png Reported on the device GTM is added but not polled yet LTM is recognized by GTM, but not managed in Orion Unknown Unknown No monitors assigned No monitors assigned
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