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Home > Success Center > Network Performance Monitor (NPM) > NPM 12.2 Administrator Guide > SolarWinds NPM requirements > NPM software requirements

NPM software requirements

Created by Lori Krell_ret, last modified by Magdalena.Markova on Oct 19, 2017

Views: 1,656 Votes: 3 Revisions: 20
  • SolarWinds only supports installing the Orion agent on domain controllers. Do not install any other SolarWinds products on domain controllers.
  • SolarWinds does not support the installation of any Orion product on the same server as a Microsoft SharePoint, Microsoft Exchange, or Research in Motion (RIM) Blackberry server.

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

Software Requirements
 

Operating system

Production Evaluation Environments Only
  • Windows Server 2012 and 2012 R2
  • Windows Server 2016
  • Windows 8.1, 64-bit (not Standard Edition)
  • Windows 10
  • All production operating systems

Installing SolarWindsNPM on Windows Server 2012 R2 Essentials or Windows Server Core is not supported.

Operating system languages

  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6 implemented as a dual stack

CIDR notation is not supported for IPv6 addresses.

Web server

Microsoft Internet Information Services (IIS), version 8.0 or later

Use default settings for Anonymous Authentication of the SolarWinds NetPerfMon website (Enabled).

IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.

.NET Framework

.NET 4.6.2

Run the same version of. NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment.

Services

The following services must be running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service

Web console browser

  • Microsoft Internet Explorer version 11 or later with Active scripting
  • Microsoft Edge
  • Firefox 52.0 or later
  • Chrome 58.0 or later

Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.

Web console screen resolution

1024 by 768

Account privileges

SolarWinds recommends that SolarWinds Orion administrators have local administrator privileges on the Orion server to ensure full functionality of local SolarWinds tools.

SolarWinds Orion user accounts limited to the Orion Web Console do not require local administrator privileges.

Server port requirements

  • Ports 4369, 25672, and 5672 are opened by default on the main server for RabbitMQ messaging. These ports can be blocked by the firewall. When running SolarWinds High Availability, make sure port 4369 is open.
  • RPC ports > 1024 (TCP, bidirectional) is used by the Job Engine v2 process to communicate with network devices.
  • If your devices do not use the default syslog port to send messages, you must also modify the Orion server to listen to that port.

 

Port Protocol Service/
Process
Direction Description Encryption
12 UDP SNMP Informs Bidirectional Receive trap messages n/a
user-defined, default: 22 SSH SolarWinds Job Engine v2

IIS
Bidirectional Port for accessing ASA devices through the CLI

Device

-based

25 TCP SolarWinds Alerting Service V2 Outbound SMTP port for non-encrypted messages n/a
53 UDP SolarWinds Job Engine v2 Bidirectional Resolving DNS queries n/a
80 TCP IIS Inbound

Default additional web server port. If you specify any port other than 80, you must include that port in the URL used to access the web console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the web console is http://192.168

.0.3:8080. Open the port to enable communication from your computers to the Orion Web Console.

The port might also be used for Cisco UCS monitoring.

n/a
161 UDP SolarWinds Job Engine v2

SolarWinds Cortex
Bidirectional Send and receive SNMP information SNMP v1 and v2 are unencrypted. SNMP v3 uses AES & 3DES encryption.
162 UDP SolarWinds Trap Service Inbound Receive trap messages n/a
443 TCP IIS Inbound Default port for https binding. SSL
465 TCP SolarWinds Alerting Service V2 Outbound SMTP port used to send TLS-enabled email alert actions SSL
514 UDP SolarWinds Syslog Service Inbound Receive syslog messages n/a
587 TCP SolarWinds Alerting Service V2 Outbound SMTP port used to send TLS-enabled email alert actions TLS
1433 TCP SolarWinds Alerting Service V2

SolarWinds Administration Service

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine
Outbound Communication between the SolarWinds server and the SQL Server. n/a
1434 UDP SolarWinds Alerting Service V2

SolarWinds Administration Service

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine
 
Outbound

Communication with the SQL Server Browser Service to determine how to communicate with certain non-standard SQL Server installations. For more information, see

this

Microsoft Technet

article.

n/a
17777 TCP SolarWinds Orion Module Engine

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Cortex
 
Bidirectional Communication between services and SolarWinds Orion module traffic.

Communication between the Orion Web Console and the polling engine.

Communication between the main server and pool members.
 
RSA handshake, AES 256 communication using WCF

TLS 1.2 with Cortex
17778 HTTPS SolarWinds Agent Inbound to the Orion server Required for access to the SWIS API and agent communication SSL
17799 TCP SolarWinds Cortex Bidirectional

Communication between services and SolarWinds Orion module traffic.

Communication between the Orion Web Console and the polling engine.

Communication between the main server and pool members.

SSL
1801 TCP MSMQ Bidirectional

MSMQ WCF binding (for more information see this KB: http://support.

microsoft.com/kb

/183293)

WCF
5671 TCP RabbitMQ

AMQP
Bidirectional For encrypted RabbitMQ messaging (AMQP/TLS) into the main polling engine from all Orion servers.

Sending messages to RabbitMQ.
TLS 1.2
53679 - 53681, or other randomly assigned ports UDP SolarWinds Cortex Bidirectional Send and receive SNMP information. Depends on configuration
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