Hide this message
Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
Last Updated: February 17, 2017
To run SolarWinds products, you may need to exclude certain files, directories, and ports from anti-virus protection. This topic also lists service accounts that should be added for optimal performance and to allow all Orion products the access to required files.
For SolarWinds products, exclude the following items from antivirus protection.
Your Windows Operating System hosting the Orion server might require you to exclude further files to prevent the system instability, performance problems and unexpected behavior caused by file locks.
Volume:\is the default install volume.
If you are using NetFlow Traffic Analyzer, also exclude the following directiories from antivirus protection:
C:Windows\Temp, exclude also the directory where the SWAP file is located.
The SQL server should be hosted in a separate server. Make sure the following locations on the SQL server are excluded from antivirus protection:
If you do not exclude the above the Microsoft SQL Server directories from antivirus protection, your database and transaction log could be locked up as they might be located in the directory.
The following are LOCAL accounts and not domain. Verify that the Location is changed to ServerName (not your domain) in the AD box where you add these accounts.
The Antivirus program must not restrict any of the following ports:
For more information, refer to SolarWinds Port Requirements.