Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Network Performance Monitor (NPM) > NPM 12.2 is not listed in the Product Upgrade Advisor

NPM 12.2 is not listed in the Product Upgrade Advisor

Updated: October 18, 2017


NPM version 12.2 does not display as a product in the Product Upgrade Advisor.


  • NPM 12.2


NPM 12.2 uses a new SolarWinds Orion installer that handles product compatibility and upgrades for you. As a result, the Product Upgrade Advisor does not include versions supported by this new installer.


Log into the Customer Portal and download the NPM 12.2 release.



Last modified