Submit a ticketCall us

Quickly Address Software Vulnerabilities
Patch Manager is an intuitive patch management software which extends the capabilities of WSUS and SCCM to not only patch Windows® servers and workstations, and Microsoft® applications, but also other 3rd-party applications which are commonly exploited by hackers. Learn more about our patch management solution.

 

Home > Success Center > Network Performance Monitor (NPM) > NPM 12.1 Web Console tabs are missing

NPM 12.1 Web Console tabs are missing

Updated February 13, 2017

Overview

After upgrading to NPM 12.1, the tabs at the top of the Web Console are missing.

Environment

NPM 12.1

Cause 

This may be caused by the binding in IIS

 

Resolution

  1. Access IIS.
  2. Expand the websites list.
  3. Click the SolarWinds Orion website.
  4. Click Bindings on the right side of the IIS window.
  5. Edit the binding for the website. Possibly more if you have multiple bindings.
  6. Remove the hostname from the Hostname field.
  7. Set the IP address to "All Unassigned".
  8. Click Ok.
  9. Refresh the Web Console. The tabs should now appear.

 

Other possible fix:

Orion Platform 2017.1 hotfix 3 addresses issues with menu items disappearing after upgrading - https://support.solarwinds.com/Succe...017.1_Hotfix_3

 

Last modified
10:15, 16 Jun 2017

Tags

Classifications

Public