Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > NPM 12.0.1 system requirements

NPM 12.0.1 system requirements

Created by Magdalena.Markova, last modified by Matthew.Orr on Jul 11, 2017

Views: 1,141 Votes: 7 Revisions: 11

Updated November 23, 2016 ​

Supports: NPM 12.0.1

Important: These system requirements define the minimum requirements for SolarWinds NPM 12.0.1 as a single installed product. You may need to increase your requirements with multi-modules installed.

For additional information on requirements and configurations, see the Orion multi-module system guidelines. You should also review your product administration guides and release notes for the exact product requirements beyond these minimums.

We also recommend reviewing the NPM 12.0.1 Release Notes.

Hardware requirements

The following table lists minimum hardware requirements and recommendations for your Orion system.

Hardware requirements are listed by SolarWinds NPM license level.

Hardware

SL100, SL250, SL500

SL2000

SLX

CPU speed

2.0 GHz

2.4 GHz

3.0 GHz

For production environments, quad core is recommended.

Do not enable Physical Address Extension (PAE).

Hard drive space

10 GB minimum
20 GB recommended

15 GB minimum
40 GB recommended

30 GB minimum
40 GB recommended

Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system, Orion product installation, and tempdb files.

During upgrades the installer needs 1 GB of free space.
Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows  temporary directories.

Memory

4 GB minimum
8 GB recommended

8 GB minimum
16 GB recommended

16 GB minimum
32 GB recommended

Software requirements

The following table lists minimum software requirements and recommendations for a SolarWinds NPM installation.

These minimum requirements are for the Orion Platform. Products that run on the Orion Platform may have difference requirements, such as different OS or memory requirements. Consult your product-specific documentation for those exact requirements.

  • Beginning with Orion Platform 2016.1, you can only install on Windows Server 2008 R2 SP1, 2012, and 2012 R2.
  • SolarWinds does not support installing SolarWinds products on domain controllers.
  • SolarWinds neither recommends nor supports the installation of any Orion product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.

 

Software Requirements
 

Operating system

Production Evaluation Only
  • Windows Server 2008 R2 SP1
  • Windows Server 2012 and 2012 R2
  • Windows Server 2016
  • Windows 7 SP1
  • Windows 8 (except for Standard Edition)
  • Windows 8.1 (except for Standard Edition)
  • Windows 10

Installing SolarWinds Orion on Windows Server 2012 R2 Essentials is not supported.

Operating system languages

  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6 implemented as a dual stack. For more information, see RFC 4213 - Basic Transition Mechanisms for IPv6 Hosts and Routers.

CIDR notation is not supported for IPv6 addresses.

Web server

Microsoft Internet Information Services (IIS), version 7.5 or later, in 32‑bit mode

  • DNS specifications require that host names be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952 - DOD Internet Host Table Specification.
  • IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.
  • SolarWinds products are not compatible with IIS version 6.0 installations that use web gardens.

.NET Framework

.NET 4.5

Compatible with 4.6.1

Web console browser

  • Microsoft Internet Explorer version 11 or later with Active scripting
  • Microsoft Edge
  • Firefox 44.0 or later (Toolset Integration is not supported on Firefox)
  • Chrome 48.0 or later
  • Safari for iPhone
Other

MSMQ

Services

The following services must be running after installation is complete:

  • SolarWinds Syslog Service
  • SNMP Trap Service
User privileges

SolarWinds recommends that administrators have local administrator privileges to ensure full functionality of local SolarWinds  tools. Accounts limited to  the Orion Web Console do not require administrator privileges.

Orion SQL database requirements

Your product and your SolarWinds Orion database should use separate servers.

Multiple Orion server installations using the same database are not supported.

The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWinds NPM license levels as a reference.

Requirements SL100, SL250, SL500 SL2000 SLX

SQL Server

SolarWinds supports Express, Standard, or Enterprise versions of the following:

  • SQL Server 2008, 2008 SP1, 2008 SP2, 2008 SP3, or 2008 SP4
  • SQL Server 2008 R2, 2008 R2 SP1, 2008 R2 SP2, or 2008 R2 SP3
  • SQL Server 2012, 2012 SP1, 2012 SP2, or 2012 SP3 (also with AlwaysOn Availability Groups)
  • SQL Server 2014 (also with AlwaysOn Availability Groups) or 2014 SP1
  • SQL Server 2016
  • SolarWinds strongly recommends using the 64-bit version of SQL Server.
  • The FullWithSQL installer package automatically installs SQL Server 2014 Express. This is recommended for evaluations.
  • Set the recovery model of the database to Simple. SolarWinds does not support other methods.
  • SQL Server Compact Edition 3.5 SP2 is only supported for evaluations.
  • Due to latency effects, SolarWinds does not recommend installing your SQL Server and your Orion server or additional polling engine in different locations across a WAN. For more information, see Install SolarWinds software and SolarWinds database (SQL Server) across a WAN.

SQL Server collation

  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • English with collation setting SQL_Latin1_General_CP1_CS_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

We do not support case-sensitive databases.

CPU speed

Quad core processor or better

Dual quad core processor or better

Dual quad core processor or better

Hard drive space

20 GB minimum
40 GB recommended

50 GB minimum
100 GB recommended

100  GB minimum
400 GB recommended
SolarWinds recommends the following configuration:
  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array 1: 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
  • Disc Subsystem 2 Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array  for your SQL MDF and FILEGROUPS.
  • Disk Subsystem 4 Array 4: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your tempdb data file
  • Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array  for your tempdb log file

Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server operating system and tempdb files.
Other RAID configurations can negatively affect your SQL Server's performance.
Mirrored drives for the OS and  RAID 1+0 for database data files are recommended.
Solid state drives (SSD) are recommended for all components.

Per Windows standards, some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows or SQL temporary directories.

Memory

SL100
4 GB minimum
8 GB recommended

SL250 & SL500

8 GB minimum
16 GB recommended

16 GB minimum
64 GB recommended

64 GB minimum
128 GB recommended

Authentication

Either mixed-mode or SQL authentication

Other software

If you are managing your SolarWinds Orion database, SolarWinds recommends you install the SQL Server Management Studio component.

The Installation Wizard installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

Server port requirements

  • For RabbitMQ: Ports 4369 and  25672 are opened by default. These ports can be blocked by the firewall.
  • Port 5672 (TCP) is required for RabbitMQ messaging only for NPM 12.0 (Orion Platform version 2016.1).
  • 25 (TCP) SMTP port for non-encrypted messages
  • 161 (UDP) for statistics collection
  • 162 (UDP) for Trap Server listening for incoming messages
  • 443 (TCP) default port for https binding and bi-directional ESX/ESXi server polling and for Cisco UCS monitoring
  • 465 (TCP) for SSL-enabled email alert actions
  • 587 ( TCP) for TLS-enabled email alert actions
  • 1801 (TCP) for MSMQ WCF binding
  • 5671 (TCP) for RabbitMQ messaging between the primary and additional polling engines
  • 5672 (TCP) for RabbitMQ messaging between the primary polling engine, additional polling engines, and additional web servers (NPM 12.0 only)
  • 17777 (TCP) open for Orion module traffic
  • 17778 (HTTPS and TCP) open to access the SolarWinds Information Service API and agent communication
  • 17779 (HTTP and HTTPS) for the SolarWinds Toolset Integration
  • 17791 (TCP) open for agent communication on any  running Windows Server 2008 R2 SP1
Last modified
16:22, 11 Jul 2017

Tags

Classifications

Public