Submit a ticketCall us

AnnouncementsWeb Help Desk Integrations eCourse

Looking to reduce response times? Sign up for our eCourse to learn how integrating Web Help Desk with Dameware Remote Support, Network Configuration Manager, Network Performance Monitor, and Server & Application Monitor can improve communication efficiencies.

Register here.

Home > Success Center > Network Performance Monitor (NPM) > NPM 11.5.X Hotfixes

NPM 11.5.X Hotfixes

Table of contents
Created by Flavio Porfirio Correia, last modified by Magdalena.Markova on Nov 09, 2017

Views: 1,549 Votes: 0 Revisions: 5

Overview

This article provides Hotfixes for NPM version 11.5, 11.5.2, and 11.5.3.

Environment

  • NPM version 11.5
  • NPM version 11.5.2
  • NPM version 11.5.3

Detail

NPM 11.5.3 Hotfix 1

This hot fix addresses the following issues:

  • High CPU utilization when processing multicast data
  • UnDP utility fails because of an unspecified exception

NPM 11.5.2 Hotfix 4

This hot fix addresses the following issues:

  • Data polled using the Multicast Routing poller are associated with incorrect timestamps. Instead of the time when the data were polled, the current time is recorded.    
  • Multicast Routing poller returns 0 for incoming bits per second but values greater than 0 for incoming packets per second. This is because counters for PPS and BPS are calculated as 0.
  • Multi-cast data are not processed and recorded. When polling multicast data, you might see the following error in the DataProcessor.log:
    • System.Exception: Error in PrepareParameters: parameterName: SourcePps parameterType: Single parameterValue: 0  Original error: Arithmetic operation resulted in an overflow.
  • Incorrect SSID is displayed for Ruckus wireless clients.

The hotfix is cumulative with SolarWinds NPM 11.5.2 Hotfixes 3 & 2 and also addresses the following issues:

  • If Database Maintenance starts before midnight, and the maintenance of interface tables is not completed before midnight, you may lose interface statistics.
  • When creating a report on interfaces, the Details URL property is not available
  • Interface names in the Orion Web Console contain lot of trailing zeros.
  • Low processing performance of UnDP DataProcessing results in UnDP resources showing old data or in a long MSMQ queue.

Note: This hotfix is not cumulative with SolarWinds NPM 11.5.2 HotFix 1. Hotfix 1 can be installed separately anytime.


NPM 11.5.2 Hotfix 1

This Hot Fix provides a license-free version of QoE (v2.0.5) for use in NPM


NPM 11.5 Hotfix 1

Hotfix 1 addresses the following issues:

  • Interfaces: Re-running the Configuration Wizard sets both the warning and critical thresholds for Interface Utilization Forecasting Charts to 0%.
  • Wireless: Wireless controller polling stops when a new access point is detected and appears in the Orion Web Console.
  • Wireless Heat Maps: Taking signal samples in a wireless heat map fails when one of the access points on the wireless heat map cannot see the device you are taking the signal sample with.
  • Alerting: In Alert messages, the ${N=SwisEntity;M=DetailsUrl} macro does not translate for interfaces.
  • Install Hotfix 1 on your primary Orion poller, on any additional Orion pollers(s), and on any additional websites.
 

 

Last modified

Tags

Classifications

Public