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My Customer Portal displays incorrect updates

Created by John.Orteza, last modified by MindTouch on Jun 23, 2016

Views: 736 Votes: 3 Revisions: 8

Overview

This article provides brief information and a resolution to the issue when your integrated My Customer Portal page displays an update but clicking the update, reflects 0 product updates available.

 

Environment

All NPM versions

Resolution

  1. Access the Orion Server.
  2. Open Database Manager.
  3. Run the following query from Database Manager in the Orion Server:
    DELETE FROM NotificationMaintenanceRenewals

   4. Logout and Log in from the web console.

 

 

 

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Last modified
04:44, 23 Jun 2016

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