Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.


Home > Success Center > Network Performance Monitor (NPM) > Missing chart data recurring nightly

Missing chart data recurring nightly

Created by Dennis Harnett, last modified by MindTouch on Jun 23, 2016

Views: 7 Votes: 0 Revisions: 4


This article addresses missing data in the charts seen nightly between ~23:00 and 02:15 and the following error that occurs:


ERROR SolarWinds.Collector.DBProcessing.DBProcessingWorkerWithAccess - Commit of  - SolarWinds.Interfaces.SNMP failed.
System.Data.SqlClient.SqlException (0x80131904): Could not allocate space for object 'dbo.InterfaceTraffic_Detail_20160512'.'PK_InterfaceTraffic_Detail_20160512' in database 'solarwinds' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.


All NPM versions


The issue occurs when using SQL Express for the Orion database.


SQL Express has a 10GB database limit and your database has exceeded this limit. The database was getting full at ~23:00 every day. Nightly maintenance cleared out some space (maintenance starts at 2:15 by default). Once there was some space available in the database, data was written to the database and the data was visible in the charts again. The issue repeated each night as the database was getting full.


Migrate to the Standard or Enterprise version of SQL. Refer to Migrate the SolarWinds Orion SQL database to a new server.



Last modified
22:41, 22 Jun 2016