Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Microsoft Message Queue Fills Directory with Orphaned Files

Microsoft Message Queue Fills Directory with Orphaned Files

Table of contents
Created by Erin Stenzel, last modified by MindTouch on Jun 23, 2016

Views: 200 Votes: 0 Revisions: 2

Updated (Unknown)

Overview

If the Microsoft Message Queue directory is filled with orphaned files, the following message or similar may be recorded in PollingController.log:

 

2012-06-21 10:41:34,917 [14] ERROR SolarWinds.Collector.PollingController.JobSchedulerEventsService - Error processing job System.Messaging.MessageQueueException: Insufficient resources to perform operation.
   at System.Messaging.MessageQueue.SendInternal(Object obj, MessageQueueTransaction internalTransaction, MessageQueueTransactionType transactionType)
   at System.Messaging.MessageQueue.Send(Object obj)
   at SolarWinds.Collector.Queue.MsmqQueueController.Send(PropertyBag bag)
   at SolarWinds.Collector.PollingController.JobSchedulerEventsService.ProcessJobResult(FinishedJobInfo jobResult)
   at SolarWinds.Collector.PollingController.JobSchedulerEventsService.OnJobFinished(FinishedJobInfo[] jobFinishedInfo)

Environment

  • Orion

Steps

 

To correct this issue, complete the following procedure:

  1. Log on to your SolarWinds server using an account with administrative access.
  2. Click Start > All Programs > SolarWinds Orion > Advanced Features > Orion Service Manager.
  3. Stop all SolarWinds services.
    Note: Leave the Orion Service Manager open.
  4. Click Start > Control Panel > Administrative Tools > Services.
  5. Right-click Message Queuing, and then click Stop.
    Note: Leave the Services window open.
  6. Navigate to InstallVolume:\Windows\System32\msmq\Storage\
    Note: The default installation volume is C:.
  7. Delete all files with a MQ extension (*.MQ)
    Note: There may be more than 520 files totalling 1 GB in size to be deleted from this folder.
  8. In the Services window, right-click Message Queuing, and then click Start.
  9. In the Orion Service Manager, start all SolarWinds services.
  10. Confirm that the error does not persist in PollingController.log.

 

 

Last modified
22:41, 22 Jun 2016

Tags

Classifications

Public