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Sometimes when Traps and Syslog tables get too high, it prevents the Message Center from loading due to the amount of data it is trying to display.
In this scenario, we had over 5 million traps and 8.1 million syslog entries.
NPM version 12
Syslog and Trap tables have become too large.
Truncate Table Syslog
Truncate Table Traps
Once these have been cleared, you should be able to open the Message Center successfully.