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Home > Success Center > Network Performance Monitor (NPM) > Meraki APs not showing after adding the new dashboard

Meraki APs not showing after adding the new dashboard

Updated March 6, 2017

Overview

The Meraki access points APs are not displaying after adding the new Meraki dashboard.

Environment

NPM 12.1

Cause 

This occurs because of large Meraki environments that cause polling to time out. 

Resolution

  1. Remove the Meraki node.
  2. Go to the Advanced Configuration page.
  3. Search for WirelessPollingJobTimeout and set the value to 30.
  4. Re-add the node.

 

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