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Home > Success Center > Network Performance Monitor (NPM) > Memory, network or CPU load of VMware ESX hosts are unavailable

Memory, network or CPU load of VMware ESX hosts are unavailable

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Created by Maciej Klasa, last modified by Aileen de Lara_ret on Apr 19, 2017

Views: 501 Votes: 2 Revisions: 4

Overview

This article provides information on unavailable memory or CPU utilization across multiple hosts in an environment.

 

In VIM Jobs Collection log:

2016-02-25 11:26:14,552 [STP SmartThreadPool Thread #0] [N (null)] ERROR SolarWinds.VIM.Pollers.VMware.VMwareService.Vim25.VMwareVim25Poller - VMware Job Polling node 1.2.3.4 - can't get performance counters. All values set to zero.
System.Web.Services.Protocols.SoapException: A specified parameter was not correct. 
querySpec.size

Environment

  • IVIM  2.1.0
  • NPM 11.5.2
  • VCenter 5.5

 

Detail

The issue is caused by VCenter limitations.

 

See the following article for more information:

Performance charts are empty and displays the error: Request processing is restricted by the administrator

(© 2016 VMware, Inc., available at http://www.vmware.com/, obtained on July 29, 2016.)

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

 

Last modified
20:57, 18 Apr 2017

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