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Login failure. User name and/or password incorrect

Created by Leif Amland, last modified by Magdalena.Markova on Feb 26, 2018

Views: 9,883 Votes: 0 Revisions: 10

Overview

The following error message appears when trying to access the Web Console using the default admin password.

Login failure. User name and/or password incorrect.>

Environment

All NPM​ versions

Cause 

The username and/or password is incorrect.

Resolution

If you have another user with Administrator rights, use it to log in to the Orion Web Console, and change the default admin user password.

If the account is your only Administrator account, reset the admin password in the Orion SQL Database.

 

 

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