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Home > Success Center > Network Performance Monitor (NPM) > Login failure. User name and/or password incorrect

Login failure. User name and/or password incorrect

Created by Leif Amland, last modified by MindTouch on Jun 23, 2016

Views: 1,581 Votes: 0 Revisions: 5


The following error message appears when trying to access the Web Console using the default admin password.

Login failure. User name and/or password incorrect.>


All NPM​ versions


The username and/or password is incorrect.


Open SQL Management Studio and reset the admin password.

See the Reset Orion NPM Admin Password article for more information on how to reset the default admin password.



Last modified
22:38, 22 Jun 2016