Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Network Performance Monitor (NPM) > List Resources and SNMP test fails on the secondary poller

List Resources and SNMP test fails on the secondary poller

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,175 Votes: 0 Revisions: 8

Issue:

  1. List Resources on the nodes connected to secondary poller displays the error:

    Unexpected WebSite Error - ProvideFault Failed
  2. SNMP test on the nodes in the secondary poller displays the error:

    Test Failed, An unsecured or incorrectly secured fault was received from the other 
    party. See the inner fault exception for the fault code and detail

Cause:

The differences in the server clock timings between the additional poller server/Orion server and SQL server causes the List Resources and SNMP Test to fail.

Resolution:

Maintain the server time stamps in sync by setting up a synchronization mechanism, e.g. use domain controller - refer to the Microsoft site for more details.

Last modified

Tags

Classifications

Public