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Home > Success Center > Network Performance Monitor (NPM) > License Manager v3.0.0.1043 HotFix 1

License Manager v3.0.0.1043 HotFix 1

Created by Michael Perez, last modified by MindTouch on Jun 23, 2016

Views: 11 Votes: 0 Revisions: 5

Overview

This hotfix addresses an issue where when dealing with long dates, the maintenance expiration date is trimmed in the Maintenance Expiration column of License Manager.  For example, if the expiration date is "Wednesday, September 20 2016", after applying the fix, this date will be displayed as "Wed, Sep 20 2016".  Applying this fix removes the previously installed version of License Manager. 

Environment

All Orion Products with License Manager version 3.0.0.1043 or earlier

 

Cause 

This was a limitation of License Manager displaying longer dates.  

 

Resolution

The download for this hotfix is available from your customer portal:  https://customerportal.solarwinds.com

 

1. Log in as an administrator to the computer where License Manager is installed.

2. Extract the ZIP archive containing the fix into a temporary folder, for example to c:\temp.

3. If required, unblock the extracted SolarWinds-License-Manager.exe file by using the following procedure:

                a. Right-click the file.
                b. Select Properties.
                c. On the General tab, click Unblock, and click 'OK'.

4. Run the SolarWinds-License-Manager.exe installer, and follow the instructions displayed in the installer.

After applying this hotfix, dates will displayed correctly in the Maintenance Expiration column.

 

If for any reason you need to uninstall this hotfix, follow the steps below:  

1. Run the SolarWinds-License-Manager.exe installer the same way as during installation. 

2. Select the Remove option, and follow the instructions displayed in the installer.

 

 

 

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