Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Last Month zoom range shows different time periods

Last Month zoom range shows different time periods

Table of contents
Created by Erica Gill, last modified by MindTouch on Jun 23, 2016

Views: 19 Votes: 1 Revisions: 3

Overview

This article describes a known issue where interface charting ranges display incorrect information.

Environment

NPM version 11.5.3 and earlier

Detail

In some Interface resources, the Last Month as a time period shows last 30 days, Last 3 Months shows last 90 days, while Last Month as zoom range shows last calendar month (or the rest of it from the chosen time period). This can lead to a discrepancy in the data range displayed in the resource and the expected data range. 

 

Affected resources:

 Min/Max/Average Percent Utilization Interface chart

 

This is a known issue which is expected to be addressed in a later version.

 

Last modified

Tags

Classifications

Public