Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > World map unknowns after upgrade

World map unknowns after upgrade

Created by Robert Stidman, last modified by Hunter Johnson on Aug 18, 2016

Views: 1,302 Votes: 2 Revisions: 5

Overview

After 11.5.2 NPM upgrade, the World Map shows location names instead of node names like in prior versions when zoomed all the way out. The locations show as unknown and have to be manually filled out. 

Environment

NPM 11.5 and later

Resolution

  1. On the Orion server, open the file c:\inetpub\SolarWinds\Orion\js\WorldMap.js\Base.js.
  2. Make a backup of the file before making  changes.
  3. Find the setting "maxClusterRadius", which should be set to 20 by default, and change to:    0.1, 
  4. It should look like this:  maxClusterRadius: 0.1,
  5. Make another backup of the file.
    Note: If the Configuration Wizard is run again, the file will need to be replaced back.

Maps should now show node names listed at all zoom levels of the map.

Last modified

Tags

Classifications

Public