Submit a ticketCall us

AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Windows Installer 4.5 is missing for Windows Server 2003 R2 users

Windows Installer 4.5 is missing for Windows Server 2003 R2 users

Overview

This article describes how to enable Express Installer option when using Windows Server 2003 R2.

Environment

All NPM versions

Cause

Windows Installer 4.5 is not available.

Resolution

  1. Go to the Microsoft website (http://www.microsoft.com/en-us/download/details.aspx?id=8483) and download Windows Installer 4.5.
  2. Install Windows Installer 4.5.
  3. Restart Orion Installer.
Last modified

Tags

Classifications

Public