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Use Available Alert actions

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Created by Ian Rossiter, last modified by MindTouch on Jun 23, 2016

Views: 833 Votes: 1 Revisions: 4


This article provides information on the variety of actions Orion platform products can provide to signal an alert condition on your network.

Full list on the NPM Admin Guide, page 352.


All NPM versions


Set up a Sending an Email/Page action:


1. When editing or adding an alert, click Add Action in an Action section of the Alert Wizard.

2. Select the Send an Email/Page option, then click Configure Action.

3. Enter a name for the action in the Name of Action field.

4. Under Recipients:

a. Complete the To, CC, and BCC fields.

b. You can optionally edit sender details by expanding [+] Sender Details and editing the Name of Sender and the Reply Address.

Note: You must provide at least one email address in the To field, and multiple addresses must be separated with commas. Some pager systems require a valid reply address to complete the page.

5. Expand Message.

a. Select the format (Plain text or HTML) for your alert email.

b. Enter the Subject and Message of your alert trigger email/page. 

Note: Messaging is disabled if both the Subject and Message fields are empty.

c. Optionally click Insert Variable to add variables using the following procedure:

i. Select a Variable Category, and then select the variable to add.

ii. To define a SQL variable, check Define SQL Variable.

iii. Click [+] next to the name of a variable to add one or more variables to the Custom SQL Variable window.

iv. When done, click Insert Variable.

6. Expand SMTP Server.

a. Enter the Name of the SMTP Server.

b. Enter the Hostname or IP Address of your SMTP Server and the designated SMTP Port Number.

Note: The SMTP server hostname or IP address field is required. You cannot send an email/page alert without identifying the SMTP server.

c. To use SSL/TLS encryption for your alert email, check Use SSL.

d. If your SMTP server requires authentication, check This SMTP Server requires Authentication.

e. Choose a Secondary SMTP Server from the list, if desired.

7. Expand Time of Day. Use this setting if you want to schedule this action. This schedule does not the overall alert schedule.

a. Select either Schedule is controlled on the alert level, no additional schedule for this action needed or Use special Time of Day schedule for this action. If you choose the latter, Click Add Schedule and then enter the time period over which you want to activate your alert action, and then select the days on which you want to activate your alert action.

8. Expand Execution Settings.

a. Check either Do not execute this action if the alert has been acknowledged already (Recommended) or Repeat this action every X minutes until the alert is acknowledged. If you choose the latter, specify the frequency to have this action repeated.

9. When done, click Add Action.





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