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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Uninstall SolarWinds agent when normal procedure fails

Uninstall SolarWinds agent when normal procedure fails

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Created by Roie.Exconde, last modified by Tara Duval on Nov 14, 2018

Views: 5,663 Votes: 0 Revisions: 6

Updated October 23, 2018

Overview

This article explains how to uninstall the SolarWinds agent when the normal uninstallation procedure fails.

Environment

All NPM versions

Steps

To remove agents from Windows devices, go to the Control Panel's Program and Features > Uninstall option to remove the SolarWinds agent. Another way to remove an agent is to change the polling method -- an option to remove the existing agent will appear.

To remove agents from Linux devices, see Remove an agent from a Linux-based device.

To reinstall agents, deploy them via the Manage Agents page in the Orion Web Console, or manually download and install agent.

 

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