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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to start Information and Collector services

Unable to start Information and Collector services

Overview

This article provides brief information and steps to resolve issue when the Information and Collector services do not start.

The similar MSMQ error log will reflect:

The Message Queuing service cannot start. The internal private queue 'admin_queue$' cannot be initialized. If the problem persists, reinstall Message Queuing. Error 0xc00e0001

Environment

All NPM versions

Cause

The services do not start when there are reported or unreported issues within Microsoft Message Queuing. Information and Collector services rely on Microsoft Message Queuing system to operate. 

Resolution

Re-install Microsoft Message Queuing from Windows  Features. 

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